Associated projects

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  Periodic Reporting for period 1 - SAFIRE (Cloud-based Situational Analysis for Factories providing Real-time Reconfiguration Services) Result description In order to assure that the methods and tools to be developed meet the needs of the user companies, the project is driven by 3 business cases within globally distributed enterprises in the consortium.
  User Acccess and Rights Management Taxon title User Acccess and Rights Management Search keywords User
  Product quality - Quality assurance Taxon description manufacturing, quality has a pragmatic interpretation as the non-inferiority or superiority of something; it's also defined as being suitable for its intended purpose (fitness for purpose) while satisfying customer
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Description The same component will be used for managing product related data pertaining to the manufacturer, supplier and the customer.
  Periodic Reporting for period 2 - ICP4Life (An Integrated Collaborative Platform for Managing the Product-Service Engineering Lifecycle) Result description These two services are expected to help customer reach faster the desired production levels. ?
  Added Value from user perspective Taxon title Added Value from user perspective Taxon description Digital platforms will be successful if they provide a clear value proposition to the user groups  involved.
  Voice of suppliers Customers / Users Search keywords user customer feedback
  Human Machine Interfaces Comments The platform provides a HMI/Dashboard/Screen permitting the user to configure his PSS.
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Description on 3 important system tools: A training platform that allows the fast and intuitive education of employees A collaboration platform that stimulates and promotes team interactions Ubiquitous user
  User group definitions, end-user needs, requirement analysis and deployment guidelines Result title User group definitions, end-user needs, requirement analysis and deployment guidelines
  DELIVERABLE D7.1 - Market Analysis and Exploitation Strategy Result description This document includes a description of the market, market segmentation and customer identification.
  Business model aspects of digital platform deployment Taxon description In particular, the strict “partner” and “customer”- view has to be replaced by an ecosystem-perspective. Comments Improved shop floor feedback enables better decision making for gains in productivity, workers well-being and comfort.
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  Norte Industrial Champion Result description KYAIA aims to improve its production flexibility to allow it to respond to customer orders and customization requests in a quick and agile way.
  Rhône-Alpes Champion: The Smart Mold Result comments To reach this goal we need a feedback from the mold to know what happened during the production.
  Added Value from user perspective Taxon title Added Value from user perspective Taxon description Digital platforms will be successful if they provide a clear value proposition to the user groups  involved. Search keywords user
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  Product quality - Quality assurance Taxon description manufacturing, quality has a pragmatic interpretation as the non-inferiority or superiority of something; it's also defined as being suitable for its intended purpose (fitness for purpose) while satisfying customer
  Voice of suppliers Customers / Users Search keywords user customer feedback
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Description Today, they demand complex product-services capable of adapting to new customer goals and rapidly changing markets.
  Model-based toolchain for demanding project deliveries Result description and feedback capture Enhanced collaboration and adaptation to customer needs and feedbacks Enabler of more complex solution      
  Innovation Taxon description New tools, methodology and approaches for the user experience intelligence (i.e. social networks, crowd sourcing, social science methods, qualitative and quantitative, to generate insights, models and
  Voice of suppliers Customers / Users Search keywords user customer feedback
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Description The main objective of IMPROVE is to create a virtual Factory of the Future, which provides services for user support, especially on optimization and monitoring.
  Periodic Reporting for period 2 - IMPROVE (Innovative Modeling Approaches for Production Systems to raise validatable efficiency) Result description simulation & optimization, condition monitoring, alarm management, and quality prediction provide manufacturers with a human machine interface (HMI) and decision support system (DSS) to ensure best possible user
  Voice of suppliers Customers / Users Search keywords user customer feedback
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  Added Value from user perspective Taxon title Added Value from user perspective Search keywords user
  Business model aspects of digital platform deployment Taxon description In particular, the strict “partner” and “customer”- view has to be replaced by an ecosystem-perspective.
  Cloud computing, edge computing Comments “Cloud” can refer to remote servers or an internal cloud within the customer’s Plant or Enterprise, as is deemed necessary by the customer.
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  HPC-based design of non-circular gears Result description The workflow, CloudGear, allows STAM to optimise the design of an NCG in less than 3 minutes, providing fast feedback concerning potential modifications and improvements.
  Product quality - Quality assurance Taxon description manufacturing, quality has a pragmatic interpretation as the non-inferiority or superiority of something; it's also defined as being suitable for its intended purpose (fitness for purpose) while satisfying customer

Associated results & demonstrators

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CFM | Customer Feedback Management Tool

Project: ProRegio

Type: /

Updated at: 22-06-2018

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Title Customer Feedback Management Tool
Description (1) Formalized and structured process to gather, analyze, manage and visualize user/customer feedback, (2) Improvement indicators formalization for product design and production perspective, (3) feedback
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  Voice of suppliers Customers / Users Search keywords user customer feedback