Customer Feedback Gathering Tool for robotics equipment and maintenance service

Customer Feedback Gathering Tool for robotics equipment and maintenance service
Summary

The mobile device application allows the customers to evaluate the products and the complementary services, such as maintenance, through a series of questions that aim to capture their opinion on the product and its modules. The feedback is then sent to the OEM, together with customer personal details, and is used to analyze product modules performance. 3D models are used to present the different products and product’s modules. Through this 3D visualization, the user can easily select different product’s modules and provide feedback on them.

More information
Web resources: http://www.h2020-proregio.eu/uc2.php
Address: Greece, Demonstrators Greece and Turkey
Demonstration level: Level 6 - System or sub-system model or prototype demonstrated in a relevant environment
Customer Feedback Gathering Tool for robotics equipment and maintenance service
Contacts
Not specified (see website if available)
Organisations
  • Not specified