Glocal enterprise network focusing on customer-centric collaboration

Glocal enterprise network focusing on customer-centric collaboration
GloNet implements the glocal enterprise notion with value creation from global networked operations and invol¬ving global supply chain management, product-service linkage, and management of distributed manufacturing units. In specific terms it aims to: (i) develop a novel way to commonly represent/provide information and knowledge (e.g. catalogue of products, brochures, process descriptions, best practices, company profiles, etc.) which needs to be shared/exchanged among different stakeholders in the collaborative environment as dynamic software services that may upgrade in time. (ii) generate user-customized interfaces which dynamically adjust to different stakeholders, supporting their access and visualization needs. (iii) provide these services through the cloud, to be available to anybody, at any time, from anywhere. (iv) demonstrate how a broker in very close contact with the customer who gives an order, can iteratively retrieve all needed information to step by step design the customer order and finally presenting the solution that is accepted by the customer. (v) support the negotiation among all involved parties. (vi) generate a workflow from the accepted/negotiated solution, which will then be automatically monitored, while also available for monitoring by the involved stakeholders, during its execution. (vii) the automatic monitoring aims will forecast potential risks, and will suggest prevention measures to the broker during the execution of the order. The guiding use case is focused on the manufacturing and life cycle support of solar parks. GloNet results are expected to bring major improvements in production and product life cycle support processes shortly after the conclusion of the funded project.
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Start date: 01-09-2011
End date: 31-08-2014
Total budget - Public funding: 3 676 391,00 Euro - 2 618 000,00 Euro
Call topic: Virtual Factories and enterprises (FoF.ICT.2011.7.3)