Exploring the integration of social media feedback for user-oriented product development

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Authors: Deng, Q., Franke, M., Hribernik, K., Thoben, K.-D.

Journal title: 21st International Conference on Engineering Design (ICED 2017)

Journal publisher: 21st International Conference on Engineering Design (ICED 2017)

Published year: 2017

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Feedback mechanisms Across the Lifecycle for Customer-driven Optimization of iNnovative product-service design
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