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The smart and analytical operator is assisted by an Intelligent Personal Assistant (IPA). This is a software agent or artificial intelligence that has been developed to help a smart operator in interfacing with machines, computers, databases and other information systems as well as managing time commitments and performing tasks or services in a human-like interaction. (More information: White paper - Human-centred factories from theory to industrial practice. Lessons learned and recommendations)
Comment:
The ZDM-Autononous Quality Solutions are used as systems that perform tasks in an autonomous/automated way, requiring the intervention of an operator only when an operational tie-breaker is needed. When that is the case, the operator has to analyse the incident and provide for a solution to the AQL System, interacting with it via an HMI interface.