Reference model for collaborative service provision and innovation

This asset represents the global conceptual framework for the GloNet system. Taking into account the results of the requirements analysis and the characteristics of the se-lected business scenarios, various types of collaborative networks (CNs) are identi-fied. For each network, the various endogenous elements of the co-innovation envi-ronment, namely the structural, componential, functional, behavioural elements, are analysed and characterized according to the ARCON framework. Complementarily, the exogenous interactions between the co-innovation networks and the surrounding socio-economic system are analysed and briefly characterized. As such, the ARCON market, support, societal, constituency dimensions are specified. Expected value: This asset provides a generic conceptual model that synthesizes the fundamental concepts, principles and recommended processes for the various types of collaborative networks to support service-enhance products. It serves as a guide to streamline or facilitate the creation of focused models for the various manifestations of CNs.