Video - Collaborative Product-Service Factories pathway

Video - Collaborative Product-Service Factories pathway
Summary

The manufacturing company is the primary perspective of the pathway.   The pathway aims at capturing how the manufacturing company is progressively embracing a service oriented business model without dropping their product oriented business model

Many big companies have already understood the product-service concept,  while SMEs have more difficulties to understand the association with services, in particular if they produce high-tech components.  The danger for them is that they abandon their product after sales, while also missing the opportunity to create jobs in service / post-production jobs.

The pathway aims at capturing how the manufacturing company is progressively embracing a service-oriented business model without dropping the product-oriented business model

The need to progress towards service-innovation around the product has already been well understood by big companies.  Some of the companies generate already around 50% of their revenues by the post-sale services (associated to training, maintenance, upgrades, etc…)

While big companies have already understood the product-service concept,  SMEs have more difficulties to understand the association with services, in particular if they produce high-tech components.  The danger for them is that they abandon their product after sales, while also missing the opportunity to create jobs in service and post-production jobs.   This would also enable the shift of job profiles that are more associated to service-delivery.

More on https://www.connectedfactories.eu/collaborative-product-service-factories-pathway

Video
Video - Collaborative Product-Service Factories pathway
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