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  2. PSYMBIOSYS

Product-Service sYMBIOtic SYStems

Product-Service sYMBIOtic SYStems
Summary

PSYMBIOSYS aims at improving the competitiveness of European Manufacturing industries by developing an innovative product-service engineering environment, symbolized by a five-pointed symbiosis star - design-production, product-service, knowledge-sentiment, EDA-SOA, business-innovation and able to dramatically reduce the time-to-market of more attractive and sustainable product-service solutions.

Product-service solutions are not a novelty for manufacturing domain, in particular for Europe. Services are becoming more and more not just an optional adjunct to products, but they are integral part of manufacturing industries' offer, able to differentiate the product value proposition, to take a significant part of the revenue stream and even to substitute the traditional selling of products with more innovative service-oriented business models.

There are still 5 main obstacles which are currently preventing service innovation to be pervasively adopted by all EU manufacturing industries, SMEs included:

  1. Products and Services: How to preserve the specific characteristics of product and services in a value chain, without creating isolated and not interconnected walled gardens?
  2. Design and Manufacturing: How to reconcile Real World and Digital World in PLM allowing multi-directional interoperability of the digital images of the same product between design-manufacturing?
  3. Knowledge and Sentiment: How to consider both professional knowledge and crowd sentiments, trying to mediate extreme product-push and market-pull positions?
  4. Service-Oriented and Event-Driven: How to create a generic conceptual and implementation framework which could identify and implement the interoperability points between SOA and EDA in PLM value chain systems?
  5. Business and Innovation: How to reconcile current profitable and competitive product-oriented business models with more intangible, risky, service-oriented and Internet-based businesses?
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    Manufacturing strategies
      Innovation
      Comment: The project applies a symbiotic innovation process to the use cases in order to support the search for competitive product-service systems. The aim is to nurture and develop new products and associated services and also the related product-service system business models for the innovation chain in order to realize competitive PSS.
      From User-centric design to user well-being design
      Comment: The project supports concrete implementation tools for a symbiotic knowledge-sentiment harmonic innovation in the product-service design. A symbiotic knowledge-sentiment sharing mechanism, where professional cross-organisational knowledge sharing mechanisms enabled by innovative IPR sharing and open ownership models are merged together with user-driven participative crowd-sourcing.
Product-Service sYMBIOtic SYStems
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Sergio Gusmeroli

Sergio Gusmeroli
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