Product-Service sYMBIOtic SYStems


PSYMBIOSYS aims at improving the competitiveness of European Manufacturing industries by developing an innovative product-service engineering environment, symbolized by a five-pointed symbiosis star - design-production, product-service, knowledge-sentiment, EDA-SOA, business-innovation and able to dramatically reduce the time-to-market of more attractive and sustainable product-service solutions.

Product-service solutions are not a novelty for manufacturing domain, in particular for Europe. Services are becoming more and more not just an optional adjunct to products, but they are integral part of manufacturing industries' offer, able to differentiate the product value proposition, to take a significant part of the revenue stream and even to substitute the traditional selling of products with more innovative service-oriented business models.

There are still 5 main obstacles which are currently preventing service innovation to be pervasively adopted by all EU manufacturing industries, SMEs included:

  1. Products and Services: How to preserve the specific characteristics of product and services in a value chain, without creating isolated and not interconnected walled gardens?
  2. Design and Manufacturing: How to reconcile Real World and Digital World in PLM allowing multi-directional interoperability of the digital images of the same product between design-manufacturing?
  3. Knowledge and Sentiment: How to consider both professional knowledge and crowd sentiments, trying to mediate extreme product-push and market-pull positions?
  4. Service-Oriented and Event-Driven: How to create a generic conceptual and implementation framework which could identify and implement the interoperability points between SOA and EDA in PLM value chain systems?
  5. Business and Innovation: How to reconcile current profitable and competitive product-oriented business models with more intangible, risky, service-oriented and Internet-based businesses?
More information
Web resources:
Start date: 01-02-2015
End date: 01-02-2018
Total budget - Public funding: 5 996 304,00 Euro - 5 996 304,00 Euro
Call topic: Innovative product-service design using manufacturing intelligence (FoF.NMPB.2014.5)

This is a set of Specific Objectives and Research & Innovation Objectives that is subject to a consultation in preparation of the Made In Europe Partnership.  For more guidance about the consultation, please see

      Comment: The project applies a symbiotic innovation process to the use cases in order to support the search for competitive product-service systems. The aim is to nurture and develop new products and associated services and also the related product-service system business models for the innovation chain in order to realize competitive PSS.
      Comment: The project supports concrete implementation tools for a symbiotic knowledge-sentiment harmonic innovation in the product-service design. A symbiotic knowledge-sentiment sharing mechanism, where professional cross-organisational knowledge sharing mechanisms enabled by innovative IPR sharing and open ownership models are merged together with user-driven participative crowd-sourcing.