In the increasingly digitalized working environments, workers easily lose sight of what they achieve at work. However, positive feedback on work performance, as well as recognizing personal achievements and development at work are important for work motivation.
A web-based solution is proposed for providing data-driven, personal feedback to factory operators. The solution focuses on creating awareness, tracking daily accomplishments, demonstrate progress and development of work, generating feedback based on automatically collected data, e.g. an activity wristband etc. The feedback is only for the worker’s personal use, and not accessible to the employer. (Heikkilä et al., 2018).
| Country: | IT |
| Address: | Collegno |
The proposed solution aims at raising spirits at work, by helping employees recognize their strengths as well as their development needs. In the long term, the application can assist employees to develop their working habits.
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Worker Feedback Dashboard was piloted in three factories with ten workers. For user acceptance, it has been crucial that the workers participated in planning how to use the solution, and what kind of work practices were related to its use. The pilot evaluation results indicate that there are potential lead users for the Worker Feedback Dashboard. Introducing the solution would facilitate showing the impacts and could then encourage those who may be more doubtful to join.